Voice Connect’s touch screen kiosks are a smart and effective way to interact with your visitors. This solution has been a great success within the NHS but is now opening itself to a wider market.

Voice Connects touch screen kiosks are multi-functional and therefore offer a number of services to the visitor from a single point.

Are you looking to interact with your visitors, provide controlled access to information or reduce queues in your reception area? A touch screen kiosk offers self service solutions that improve privacy, reduces paper waste and results in lower administration costs.

To reduce Queues – Where there are visitors, there are queues, especially within reception. Self-service touch screen kiosk(s) offer your visitors an alternative to waiting at reception, which in turn reduces stress for both reception staff and visitors.

To free up resources – Where staff time is allocated for...

• Helping visitors find their way
• Providing people with information
• Conducting surveys / questionnaires
• Signing/Checking visitors into the building
• Producing visitor badges
• Answering frequently asked questions
• Gathering statistical information

...their time can be re-allocated and the above tasks can be carried out from touch screen kiosk(s).

To improve service(s) – It is not always feasible to dedicate staff time to certain tasks, but it is also important to improve services.

• Do your visitors struggle to find departments / rooms / you?
• Do visitors get caught in long queues for the services you provide?
• Can visitors access all the information they require?
• How effective are your processes for collecting required statistical information?
• How do you conduct surveys?
• How do you measure your service provision?

Touch screen applications can be adapted to work within alternative situations. Please call 0116 232 4640 to discuss your requirements.