Wales Online reports that a leading doctor will today tell GPs across Wales to improve the way patients make appointments.

The British Medical Association Wales has suggested practices adopt a one-call system so patients are not forced to repeatedly call back in a bid to get an appointment. Dr David Bailey, chair of the Welsh GP committee (GPC), has written to every practice urging them to reform their appointment booking systems.

The move comes after the annual GP access survey found one in four patients could not make an advance appointment to see their doctor.

The Patient Partner system from Voice Connect would offer many of the advantages that Dr Bailey is seeking to offer patients.

For the full story see:  Welsh GP surged to  improve patient appointment making

Comments are closed.