Voice Connect was founded in 1991 at a time when voicemail just was starting to take off in America but was still in its infancy within the UK. Managing Director Stefan Olsberg and Technical Director David Harrison recognised the opportunity to revolutionise the British telecommunication market with this exciting new product. Voice Connect grew rapidly from just two men working in a converted garage, Stefan handling the Sales and David developing the 'Voice Connector', which was to be their first product. Their timing was ideal and the Voice Connector became a huge success. Soon after, a third staff member joined and the company moved into new offices. As voicemail and auto-attendant became ever more commonplace across the country, Voice Connect introduced the VCII to replace their original offering. At the same time, a range of modules were introduced to meet client requests. Over the years Voice Connect has grown and expanded offices several times, the last office expansion taking place last winter (2008), increasing the work force to just over 40 employees. Voice Connect's clients number well over a thousand and continue to grow with the introduction of more specialised products, whilst continuing to maintain the excellent relationships with existing clients.

The latest products from Voice Connect aim to ‘warn and inform’ the public with the product known as VC Relay, monitor and protect lone working staff with TRUST 24x7 and then there’s Patient Partner, designed to tackle the issues of congested reception areas and the improvement of patient access within GP practice. A number of Voice Connect clients also use bespoke products developed and implemented by Voice Connect. The company prides itself on its close consultation with clients and its ability to develop and deliver technology to resolve problems. Whilst the company has expanded greatly over the years Voice Connect still has many of the original staff who have been with the company from its first few years, and still has the ethos of a small company - where the customer always has and always will come first.