Send a Free text message to your patients every time they arrange an appointment CONFIRMING IT and/or REMIND the patient of their appointment the day before it.

This will:

Any appointment booked at the practice by patients through a receptionist, Patient Partner or via the web can automatically trigger a confirmation text message, which is automatically sent to the patient’s mobile phone.

If the appointment is booked over twenty four hours in advance a second text message is generated the day/night before or on the day of the appointment to remind the patient of their appointment.

Medical Messenger can also be used to advertise anything from flu clinics to smoking cessation programmes.

All you need is the Medical Messenger software and a NHS Mail account.

Patient Partner from Voice Connect allows patients to book, cancel, check or change their appointments around the clock. When Medical Messenger is used alongside Patient
Partner, automated appointment confirmations and reminders can be generated and sent as text messages to the patient’s mobile phone. This not only re-assures the patient that their appointment is booked, it reminds the patient to attend their appointment and therefore reduces ‘did not attends’ (DNAs).